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As an organization, Crown & Bridge Laboratory is governed by a set of core values—the principles, beliefs, and attitudes that guide our decisions, actions, and behaviors.
We are Committed to Quality
CBL is a member of the National Association of Dental Laboratories (“NADL”) and is one of only three laboratories in central Ohio certified by the National Board of Certification (“NBC”).
Certification by NBC is voluntary and laboratories and technicians are subject to meeting rigorous requirements and high standards.
Employee-owned, our eight-member certified technical staff includes three senior specialists, each with more than 10 years of experience.
We are Committed to Service
CBL is dedicated to providing excellent craftsmanship, high levels of service, fast turn around times, and delivering on our promises. As such, our relationships with customers are founded on trust, reliability, and a genuine desire to help dentists provide quality care.
We are Committed to Continuing Education
CBL staff is passionate about learning as a way to stay at the forefront of new techniques and processes. Our staff continuously trains at various advanced training centers. By expanding staff knowledge and working in collaborative ways with dental practices (see our Education page), we help our customers save chair time and improve care.
We are Committed to Satisfaction
CBL guarantees 100% satisfaction with our crowns and bridges. We are proud of our track record of making excellent crowns and bridges, with almost no remakes. We deliver on time, every time, as promised . . . or we pay for it.
We are Committed to Staff and Customers
CBL encourages genuine respect and caring among our staff, our customers, and the patients we jointly serve. We believe in building enduring relationships through effective communication, authenticity, and reliability.
We are Committed to Success
We work hard to continously improve our reputation, growth, and profitability.
Contact Us
We look forward to working with you. Contact Crown & Bridge Laboratory by phone or email to explore how we can be of service.
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